imagery in incident response

Imagery in Incident Response

911 call takers and dispatchers play a crucial role in emergency response, providing critical assistance and coordinating emergency services in times of crisis. They are the first point of contact for many people in distress, and their ability…
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diversity is about all of us

Diversity is About All of Us

I first visited the Orleans Parish Communications District in October 2017. That’s when I met their fearless leader, Executive Director Tyrell Morris, MBA CPE. I knew from that first encounter he was a strong, innovative leader and I…
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investing is transforming public safety blog image

Investing in the Transformation of Public Safety

Funding the critical technology needs of our public safety heroes is more important than ever. In recognition of this need, federal and state governments are increasing funds to revolutionize mission critical technology including some of the best emergency…
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9 8 8 and the new first responder

9-8-8 and the New First Responder

Imagine the following scene in your mind’s eye. A concerned citizen dials 911 for a man walking down the sidewalk talking to himself, he seems angry and aggressive to the caller.  The 911 call taker processes the necessary…
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