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Analytics

Automate roles and responsibilities with Carbyne’s live analytics and interactive tools.

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Why Analytics

Administrators and supervisors can see an overview of their call centers from their desktop station, and on their mobile devices for maximum flexibility.

Save Resources, Save Time, Operate Efficiently

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With Carbyne Analytics, you have access to the information you need to drive data-driven decision making. Analyze PSAP performance by call volume, answer time statistics, abandoned calls, call transfers, and agent productivity. Now your team can quickly shift resources to where they are most needed.

Leverage ongoing innovation at every communication point.

Find Out the Real Story

Administrators and supervisors can see an overview of their call centers from their desktop station, and on their mobile devices for maximum flexibility.

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