Cloud-Native i3 911 Call Handling
The most secure and interactive cloud-based communications platform for mission-critical contact centers. With Carbyne, every person counts.
Vision
Shift mission critical call centers into a new world of information exchange. Our technology is built on the cloud for quick solves and fast implementation, using an interface that keeps call managers top of mind. With unprecedented simplicity and data collaboration we ensure every call ends with a smile.
Who We Serve
All contact centers rely on live, ever-changing information. We assist emergency response teams and enterprises by providing a unified platform for real time data and collaboration.
Through the power of one platform we enable contact centers to collect and distribute the right information at the right time.
Find out why our customers keep choosing Carbyne and reach out for a demo.
People Served
Location Updates Per Year
Videos Sessions per Year
Unique Calls Per Year
Our ecosystem of applications delivers all the right tools on one platform.
Find out why Carbyne enjoys 100% customer retention
“By implementing Carbyne, we are providing our citizens with easily accessible, next generation emergency services and ultimately saving more lives.”
— Greg Whitaker, Director of Douglas County“Migrating to APEX means OPCD telecommunications will have to view one system on their screen, instead of the split screen environment they have today. APEX is also expected to make the call center more reliable under the most trying circumstances.”
— Tyrell Morris, Executive Director of Orleans Parish Communication District“Carbyne gives our customers unprecedented access to life-saving capabilities.”
— Nir Brandes, Sales Devlopment Director, Wind“We chose Carbyne because its platform enables us for the first time to have live interactive communication channels with our customers.”
— Rony Lichtenstein Shany , Deputy CEO, Ayalon Insurance“Public Safety leadership needs valid data now, more than ever. Carbyne provides real time information for situational awareness that keeps the public safe. It is a vital tool.”
— Ed Davis, former Police Commissioner of the Boston Police“The Carbyne team helps ensure that our nation’s first responders and the operators of critical infrastructure have the tools and information they need to effectively respond to any crisis.”
— Secretary Kirstjen Nielsen - Former Secretary of Homeland Security to the U.S Government“Partnering with Carbyne will further empower our thousands of public safety customers with the new frontier in text messaging, video and more best in class solutions. We look forward to working closely with Carbyne.”
— Dave Zolet - Centralsquare, CEO“Carbyne's solution also allows us, as an insurance company, to acquire reliable and authentic data which allows us to deal in a more efficient and effective way concerning insurance cases.”
— Elinor Levinson - Gafni, Digital and Initiative CO at Ayalon Insurance Company“Incorporating Carbyne’s technology with Gett’s distribution provides powerful benefits to our community. We continuously work to upgrade our drivers and passenger services with new technologies.”
— Mark Oun - Gett, CEO in Israel