Mission Critical Contact Center Solutions Delivered Globally at Scale


Emergency communication must evolve alongside modern technology, ensuring the same conveniences we enjoy daily, like ordering a car or using AI, are available during crises. Our cloud-native platform innovates continuously, guaranteeing dynamic urgent communications for swift responses to emergencies.

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Who We Serve

Through the power of one platform, we enable call centers to collect and distribute the right information at the right time. Call centers who rely on live, ever-changing information. We assist direct emergency response teams and enterprises that rely on real time data and collaboration for critical decisions.

Our ecosystem of applications delivers all the right tools on one platform.

Find out why our customers keep choosing Carbyne and reach out for a demo.

People Served



Location Updates Per Year



Minutes Live Video Shared Per Year



Unique Calls Per Year



Hear what our customers have to say

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“It’s a once in a generation game changer. There is no question that we have taken the first step toward 911 in the future. This is that much of an improvement in handling 911. I think we are going to look back and say this is an important point in 911 history.”

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Karl Fasold Executive Director, Orleans Parish Communications District

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“Technology is evolving very quickly. Unfortunately, it’s not evolving in the 911 space so making sure that we keep moving with the technology is important. It allows us to stay in the space where the citizen feels comfortable that when they call 911, we’re actually going to be able to assist them.”

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Desiree Arnold E911 Director, Atlanta Police Department

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“[APEX] improves the lives of the constituents within our COG region. I want to thank the Carbyne team, from Start to finish, because without their support and their team, plus their assets and resources that they applied, we wouldn’t be here.”

— Marisa Quintanilla, Director, Regional Services, Rio Grande Council Of Governments, Texas

Find out why we have nearly 100% Customer Retention

With Carbyne, you don’t just get technology, you get a partner that stands by your side. Our support team goes above and beyond to ensure your operations are as efficient and effective as possible.

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“Enhancing public safety is my top responsibility as Mayor. By working with Carbyne, we’re giving our police and first responders more tools to prepare for the unexpected, respond to emergencies, and ensure the ultimate safety of our residents.”

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Miami Dade County Mayor Daniella Levine Cava
Miami Dade County Official Press Release

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“The Carbyne product we currently use has been a game changer for us at the Gdot TMC in regard to locating a stalled motorist quickly who called our center for help. The support team has been on point with assisting Gdot with the use of this Carbyne product since we acquired it.”

Robert Baker

Robert Baker
Georgia Department of Transportation

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