Customers that use our solutions have seen a reduction in the time to locate a caller by up to 80%. Our suite of capabilities allows call takers to respond to emergencies more efficiently.

Great news!

Replacing a call taker is estimated to cost $39K between lost productivity and hiring costs. Staffing shortages and burnout are a serious problem in PSAPs. To combat this, implementing world-class technology is proven to attract talent. Millennials, who will make up 75% of the workforce by 2025, and Gen Z who are entering the workforce have spent most of their lives in the presence of fast, easy internet access, and constant connectivity. They expect the same at work. Our simple interface also shortens the learning curve and leaves employees feeling empowered and job-ready.

Way to go!

We found that a lack of visibility into incidents can result in over and under assigning of resources, sometimes costing tens of thousands of dollars each day. With Universe and APEX you can use more accurate data such as dynamic location, live video, and more, to make better decisions about which resources are needed and get them on the scene faster.

Our Responder Connect Solution enables first responders to gain full awareness of an emergency even before they arrive on the scene, via live video, dynamic location, and more. RC works without requiring an app download and can be opened on any devices, enhancing the safety of first responders.

Way to go!

Cloud-native technology reduces the implementation time, cost of delivery, and unnecessary on-site maintenance visits that legacy solutions require. Carbyne solutions cut legacy deployment times by 75%.

Our Events History platform allows you to generate incident reports with one click of a button and can be shared with jails, courts, and other stakeholders. With Events History, the time spent handling record requests is cut by 50%.