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Responder Connect

Assess the situation with better visibility.

Responder Connect allows first responders to get a direct video view of the incident or event via a mobile device without an app. Provide operational visibility and preliminary support before the arrival of responders, even if the emergency call has already ended. Click here to see it in action.

Why Responder Connect

Live Video and Pinpoint Location for Field Responders

With our sharing and distribution capabilities, all responders, across jurisdictions and departments can view live caller video and/or pinpoint caller location (including speed, floor, altitude accuracy, and more). With Responder Connect you can send the caller’s location and video directly to responders in the field right from within APEX and Universe – without requiring them to download a smartphone app. This makes for radically better collaboration and communication. This can mean more lives saved and a higher level of safety for all.

real time or replay image

Real-Time or Replay

Any video captured can be played during, or after, the live call to review crucial details.

Leverage ongoing innovation at every communication point.

Multi-Channel Distribution

Agents can send a secure Responder Connect hyperlink to a field responder through different channels such as CAD, Whatsapp™, SMS, email, or directly from within the Carbyne user interface. Use password protection for an added level of security for your sensitive information.

multi channel distribution
view live video on multiple devices

View Live Video on Multiple Devices

Responder Connect is supported on the most popular mobile phones, tablets, and laptop browsers. Access the video with the provided link on the Responder’s device browser, with no install, app, or login procedure required. The Responder Connect link expires after a pre-configured interval for security reasons.

The Benefits of Carbyne Responder Connect Transform Situational Awareness for Field Responders

When we experience the unthinkable, we know to call 9-1-1 to summon emergency response services, whether they be police officers, firefighters, or paramedics. Learn More.

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