Solutions
Responder Connect
Be on scene prior to arrival
Responder Connect can help your center
What is Responder Connect?
Get eyes and ears on scene
Responder Connect gets first responders eyes and ears on scene prior to arrival. Responder Connect achieves this by helping to enable field responders like police officers, firefighters, and paramedics to listen to emergency and non-emergency calls, and see the caller’s location and video as soon as they are made available. Best of all, Responder Connect is as effortless as clicking a link. Responder Connect is an optional package alongside APEX, Universe, and ECaaS.
Faster Response
Help speed up response time by reducing the time spent by dispatchers to explain the emergency situation. First responders can get access to live 9-1-1 calls, location of the emergency on a map or in your CAD, and watch a caller’s live video as soon as it is available.
Improved Safety
Help improve responder safety during emergencies by providing access to available information about the emergency situation such as the presence of weapons on scene, severity of structure fires, and more.
Enhanced Communication
Help improve communication by facilitating first-hand information sharing, reducing potential misunderstandings introduced when verbally relaying information second-hand.