Universe
NG911 for Any Call Handling System
Bring the Future of 9-1-1 to Your Operations with Universe. Deployable within minutes.
Enhance your emergency systems with advanced AI, transcription, and translation tools. Universe equips telecommunicators with a suite of needed tools for faster, more informed responses.
Easy to Use
With the caller’s permission, Universe opens directly on their mobile phone—no app or installation required—allowing them to instantly share vital information via video, photos, or silent chat while enabling real-time location tracking.
Eyes Everywhere
Patented live video lets responders see through the eyes of your caller, managing incidents with more accuracy.
Location, Location, Location
Pinpoint your caller’s location, track their movements as permitted, and get auto-refreshed visuals for better detection.
When Speaking isn’t an Option
When a caller is unable to talk, they can still communicate through silent texting and leave no trace on their phone.
We Speak Your Language
Instantly bridge language barriers with AI-powered translation, delivered directly to your screen.
Maximize Your Team’s Impact
Not enough staff to handle both your emergency and admin lines? AI-V Admin Assist frees up limited staff to focus on Emergency life-saving calls.
On the Move Situational Awareness
Share live video, audio replay and location data with responders en route, preparing them for when they are ready to arrive.
Call Record Information at a Glance
Securely save and review call and incident data for performance analysis and legal needs
The Data You Need to Make Decisions
Manage multiple incidents with real-time data and alerts, empowering informed decisions.
The Most Innovative Agencies Run On Carbyne
Universe Customers See Results
Trust, When You Need it Most
Your emergency communications center can depend on a solution firmly grounded in security, resilience and redundancy, so your team can:
