Control Center
Command with Clarity, Respond with Precision
Manage administration, analytics, and wallboards from anywhere, anytime—supported by a cloud-native architecture designed for greater redundancy and reduced susceptibility to disruptions. The future of agile emergency operations is here.
Control Center’s secure 2-Factor-Authentication (2FA) keeps your data secured while giving you access to:
Configure and Customize
Tailor your Carbyne system to meet the needs of your center.
Easily Manage Your Team
Your administrator can create and assign roles for your users, set up internal and external contacts for quick communications, track activities and much more.
Record and Review Performance
All call handling and incident records are securely saved, including video, audio, location breadcrumbs, and transcripts so that you can replay and analyze incidents in the Analytics & Events History – for better performance, comparison and your legal use.
Global Views For Great Leadership
Keep track of your team with Wallboards displaying Key Performance Indicators (KPIs) in real time, call queue status, seat maps, simultaneous video streams, and more.
Anytime, Anywhere
Access your browser-based Control Center and all its applications from your center or on the go.
Easy Administration
Manage your users, contacts, groups, and/or subscribers, as well as track activities.
Real Time Wallboards
Launch your real-time wallboards such as Video Board, Queue Status and/or Seat Map.
Post Event Applications
Investigate post event data such as detailed call events and/or live analytics.