Solutions
Universe
Get NG911 Now
Modernize your center with Patented Video, Automatic Zero Click Location, Silent Instant Messaging, and a whole lot more – coexisting over the top of your call handling system.
Why Universe?
![Universe 1 video to 911 icon](https://carbyne.com/wp-content/uploads/2024/01/video-to-911-icon.png)
Get eyes on the scene with patented live caller video.
![Universe 2 pinpoint location icon](https://carbyne.com/wp-content/uploads/2024/01/pinpoint-location-icon.png)
Stop clicking around during emergencies with Zero Click Location.
![Universe 3 silent messaging icon](https://carbyne.com/wp-content/uploads/2024/01/silent-messaging-icon.png)
Text with your caller without requiring Text-to-911 infrastructure – with silent messaging.
![cloud-native-icon-large Cloud Native icon](https://carbyne.com/wp-content/uploads/2024/05/cloud-native-icon-large.png)
Cloud Native offers enhanced security, agility, and redundancy, meets industry standards, and future-proofs your center.
![Universe 4 responder connect icon 2](https://carbyne.com/wp-content/uploads/2024/01/responder-connect-icon-2.png)
Improve responder safety and efficiency with Responder Connect.
![AI-V Icon AI-V icon](https://carbynestg.wpenginepowered.com/wp-content/uploads/2024/03/AI-V-Icon.png)
Not enough staff to handle both your emergency and admin lines? AI-V for Admin Lines frees up limited staff to focus on Emergency life-saving calls.
![Universe 5 Video board icon](https://carbyne.com/wp-content/uploads/2024/01/video-board-icon.png)
Visualize multiple emergencies simultaneously with Video Board.
Increase in Video-to-911 Usage Achieved
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Caller Location Volume Increase
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Annual Geolocations
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Annual Lives Saved by 1 Min Response Time Improvement
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Installation in as little as 1 day
Carbyne Universe is a cloud-native platform that supports remote deployment, so you can be up and running with the benefits of NG911 including patented live caller video, Zero Click caller location, silent instant messaging, and much more overnight – depending on your needs.
![Universe 6 Smiling Call Taker](https://carbyne.com/wp-content/uploads/2024/07/smiling-call-taker.gif)
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Hear what our customers have to say
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