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Emergency Medicine for the Facetime Generation
On May 14, 2018, a young biology teacher named Marcus-David Peters who was experiencing a mental health crisis lost his life in a subsequent violent encounter with the Richmond Police. In his memory, the Marcus-David Peters Act went into law across Virginia in 2020. Thus the Marcus Alert was born, which enhances mental health services for people experiencing a crisis related to substance abuse, developmental disability, or mental health. For responders coming to the aid of these callers, using some of the best emergency medical services software solutions can provide critical situational awareness prior to arrival which can deliver happier outcomes. This situational awareness can be in the form of live caller video, pinpoint caller location, silent instant messaging, and more, especially since such technologies are second nature to today’s generation.
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