Labor Day marks the transition from summer to the start of a new school year and the return to regular work routines. This time of year also brings a significant increase in traffic as schools reopen and more employees return to their offices. The result? A noticeable uptick in 9-1-1 call volumes, which can put […]
How Modern Technology Supports 9-1-1 Centers During the Labor Day Surge Read More »
As we approach Women’s Equality Day on August 26th, a day commemorated since 1971 to honor the certification of the 19th Amendment, we reflect on the strides made toward gender equity. The amendment, passed in 1920, granted women the right to vote—a monumental achievement for the suffrage movement. However, more than a century later, it’s
Women’s Equality in Emergency Response—A Century of Progress, But Are We There Yet? Read More »
The recent CrowdStrike outage on July 19, 2024, has sent shockwaves through the cybersecurity community and beyond. This incident, triggered by a faulty Falcon update, caused a global crisis affecting 8.5 million devices and critical services. For Public Safety Answering Points (PSAPs), which rely heavily on uninterrupted IT services, the lessons learned from this outage
Every four years, the United States sends an impressive contingent of athletes to the global summer games, typically ranging from 600 to 650 competitors. When you include coaches, medical staff, trainers, and operations/logistics personnel, the total number swells to between 1,000 and 1,200 individuals. Managing such a vast group in a foreign country during one
Managing large-scale public events presents significant challenges for cities, and for PSAPs, and can become a logistical nightmare without thorough preparation. During my time as a Communications Officer for the State of Utah, we often staffed extra dispatchers for special events to try to tackle this problem. Effective planning, strategizing, and coordination are essential for
Managing High-Profile Public Events: Essential Strategies for PSAPs Read More »
In recent years, cloud computing has emerged as a transformative force in the world of IT infrastructure. This shift is not limited to private enterprises; government agencies are increasingly recognizing the benefits of cloud solutions. In this post, we’ll explore why cloud computing has become the de facto choice for organizations seeking to modernize their operations, discuss the unique advantages of government cloud offerings, and examine how companies like Carbyne are ensuring robust cloud architectures.
Embracing the Cloud: The Future of Government and Business Operations Read More »
Amid summer vacations, barbecues, and outdoor fun, it’s crucial to take a closer look at PSAP preparedness for the fire season. These sunny days also mean peak season for forest fires.
9-1-1 Public Safety Telecommunicators are the true first responders. When an emergency strikes, they are the first point of contact and the first line of help for those in need. Today, more than ever, they have the training, skills, and sophistication to do this successfully.
Elevating the Profession: Why Federal Reclassification of 9-1-1 Dispatchers is Critical Read More »
Once more, I had the incredible opportunity to be a roving reporter for Carbyne at the NENA Conference 2024 in Orlando. I’m excited to share some of the highlights and insights I got from our friends in the industry.
Highlights from NENA 2024 in Orlando: Insights from the Industry Read More »
The vendor-client relationship is crucial in every industry. If this relationship breaks, business will likely follow. This is particularly true in the public safety industry.
