Citizen Connect
Emergency Notifications Connect 9-1-1 to Your Community
Quickly and securely access caller information and automatically notify emergency contacts—delivering added value to your community
Citizen Connect helps your center:
Securely access callers’ chosen medical information within APEX or Universe.
Benefit from a convenient unified login experience.
Automatically notify your caller’s designated emergency contacts.
Provide added value to your community at no cost to the callers.
Connect with Your Community
Citizen Connect is an optional package alongside APEX or Universe to help send notifications to your community residents.
Callers can also pre-register their chosen medical information and designate emergency contacts in the event that they call 9-1-1, to take some of the guesswork out of the emergency response.
*Citizen Connect is available for participating areas.
Free Online Sign Up for Your Citizens
- Quick & Simple: Your community members can register online and add their chosen medical information and emergency contacts.
- Instant Information: Carbyne saves this data securely, for automatic display on Carbyne APEX and Universe stations if they call 9-1-1.
- App-Free: Accessed in standard smartphone browsers. No need to download an app.