Carbyne Announces Partnership with Tyler Technologies to Transform Emergency Response

NEW YORK,  May 9, 2023 – Carbyne, the leading provider of public safety communications, has partnered with industry-leading public safety software solutions provider Tyler Technologies to enhance emergency responses. The partnership enables the integration of Carbyne’s Emergency Communication as a Service (ECaaS) technology into Tyler’s Enterprise CAD solution, standardizing video calls and providing dispatchers with live, actionable data that will lead to more efficient and transparent operations  – and ultimately save lives. 

“Our vision is to create a unified data flow between call handling and CAD systems, eliminating technological barriers and allowing emergency responders to focus on the situation at hand,” said Amir Elichai, Carbyne’s Chief Executive Officer. “By integrating our cutting-edge video capabilities within Tyler Technologies’ Enterprise CAD system, we improve resource allocation, optimize response strategies, and save lives. As technology innovators, Carbyne and Tyler Technologies are committed to working together to drive continuous advancements in emergency response solutions that better serve communities and save lives.”

Providing dispatchers access to live video feeds empowers them to make informed, real-time decisions that improve the accuracy of emergency response. Carbyne ECaaS enables live video, voice, messaging, and real-time location from individuals calling 9-1-1. Designed with responder safety in mind, Carbyne ECaaS empowers first responders to arrive better prepared to manage incidents and improve outcomes. Carbyne ECaaS is easy to deploy and integrate. The partnership with Tyler Technologies will significantly improve resource allocation and ensure optimal response strategies, ultimately saving lives and resources in critical situations.

“This partnership represents a major step forward for the industry and will significantly enhance situational awareness, empowering dispatchers to make informed, real-time decisions. By providing dispatchers with access to live video feeds, this solution will significantly improve resource allocation and ensure optimal response strategies, ultimately saving lives and resources in critical situations,” said Rusty Smith, president of Tyler Technologies’ Justice Group.  

Tyler’s Enterprise CAD software is a multi-discipline, multi-agency solution for law enforcement, fire, and EMS dispatching used by communication centers of all sizes to manage and coordinate emergency responses. This highly reliable, easy-to-use enterprise solution gives users the information and tools necessary to help them make critical decisions quickly and maximize situational awareness. With Enterprise CAD, users respond faster and better prepared using dynamic response plans that provide real-time updates, send smarter responses based on proximity and resources, easily access life-saving data with integrated, and improve situational awareness capabilities utilizing industry-leading mapping technology. 

The unified cloud-native solution provided by Carbyne and Tyler Technologies is backed by a robust patent portfolio and leverages AI & NLP capabilities, meeting the highest emergency standards on the cloud.
This partnership marks a significant step forward in enhancing emergency response, ultimately saving lives and improving outcomes.

Carbyne is a proud participating sponsor of Tyler Connect, a user conference hosted by Tyler Technologies from May 7-10 in San Antonio, Texas.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 40,000 successful installations across nearly 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at

About Carbyne:

Carbyne (Headquartered in New York, NY) is a leading global provider of cloud-native mission-critical contact center solutions. Carbyne is one of the largest rich-data providers for emergency response centers, delivering over 250M data points per year, all in a unified platform. Our technologies enable emergency contact centers and select enterprises to connect with callers as well as connected devices via highly secure communication channels without needing to download a consumer app. With a mission to redefine emergency collaboration and connect the dots between people, enterprises, and governments, Carbyne provides a unified cloud-native solution that provides live actionable data that can lead to more efficient and transparent operations and ultimately save lives. With Carbyne, every person counts. Learn more at

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