Blogs

Every four years, the United States sends an impressive contingent of athletes to the global summer games, typically ranging from 600 to 650 competitors. When you include coaches, medical staff, trainers, and operations/logistics personnel, the total number swells to between 1,000 and 1,200 individuals. Managing such a vast group in a foreign country during one […]

Managing large-scale public events presents significant challenges for cities, and for PSAPs, and can become a logistical nightmare without thorough preparation. During my time as a Communications Officer for the State of Utah, we often staffed extra dispatchers for special events to try to tackle this problem. Effective planning, strategizing, and coordination are essential for

In recent years, cloud computing has emerged as a transformative force in the world of IT infrastructure. This shift is not limited to private enterprises; government agencies are increasingly recognizing the benefits of cloud solutions. In this post, we’ll explore why cloud computing has become the de facto choice for organizations seeking to modernize their operations, discuss the unique advantages of government cloud offerings, and examine how companies like Carbyne are ensuring robust cloud architectures.

Amid summer vacations, barbecues, and outdoor fun, it’s crucial to take a closer look at PSAP preparedness for the fire season. These sunny days also mean peak season for forest fires.

9-1-1 Public Safety Telecommunicators are the true first responders. When an emergency strikes, they are the first point of contact and the first line of help for those in need. Today, more than ever, they have the training, skills, and sophistication to do this successfully.

Once more, I had the incredible opportunity to be a roving reporter for Carbyne at the NENA Conference 2024 in Orlando. I’m excited to share some of the highlights and insights I got from our friends in the industry.

The vendor-client relationship is crucial in every industry. If this relationship breaks, business will likely follow. This is particularly true in the public safety industry.

In the midst of my busy profession in public safety—a job I love and am deeply passionate about—it’s easy to get absorbed by the day-to-day hustle. However, today, like every June 19th since 2021, I am grateful for the opportunity to pause and celebrate humanity’s most valuable possession: freedom.

The sunny days of summer usually bring a considerable increase in 911 calls. With school out, more people spending time outdoors, and massive events happening around the country, emergency responders see serious upticks in accidents and injuries.

We live in a diverse world and it’s time for ALL individuals to feel they can bring their whole true selves to work. Not only is it the right thing to do, but studies show that when employees feel psychologically safe to show up as their whole, authentic selves, they are more engaged, innovative and productive. Conversely, prejudice prevents people from thriving, worsening our industry’s staffing issues (82% of respondents to the 2024 Pulse of 911, a study we commissioned together with NENA, said they cannot fill open positioning in their centers) by pushing talent away with outdated and discriminatory practices.