Blogs

Although 86% of 9-1-1 calls are made through wireless devices according to the National 911 Progress Report, our heroes in uniform don’t have access to all the amazing modern technology that we take for granted at the palms of our hands. In this article we discuss how getting eyes on the scene of the emergency (e.g. via Carbyne’s patented live caller video ) can positively and dramatically improve situational awareness for call-takers, dispatchers, police officers, firefighters, and paramedics alike.

Public safety staff numbers continue to decline, creating a short staffing situation in most public safety agencies. This article examines a few of the reasons for the current short staffing situations that are affecting the overall operations of our public safety agencies.

While most of us use our phones on a daily basis, it appears that the percentage of time we spend actually talking on the phone seems to be going down month-over-month and year-over-year. In fact, according to The Local Project, 33% of Americans prefer texts to all other forms of communication, and text is the most used form of communication for American adults under 50 years of age.