Calculate the real cost of outdated call handling
Staff shortages and system outages are stretching your team thin. See how unifying your call handling with Carbyne APEX can reduce call-to-dispatch times and decrease staff stress.
Outdated technology is compounding staff burnout and risking lives.
When your telecommunicators are forced to juggle disconnected systems, valuable seconds are lost on the call. This constant switching increases cognitive load, drains efficiency, and slows down critical response times. Carbyne® APEX™ unifies voice, video, location, and data in one console, so your team can work with clarity and be more responsive when every second counts.
ROI Calculator
ROI Results for
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The Most Innovative Agencies Run On Carbyne
Achieve Operational Resiliency
APEX is built with a resilient, cloud-native architecture designed to maintain operational continuity, scale effortlessly, and minimize disruptions in critical situations.
Work from anywhere with an internet connection
99.999% call handling uptime in the cloud
No need for physical data storage space
Providing the security of AWS GovCloud
“By improving accuracy, communication, and situational awareness, it helps ensure that people in crisis get the help they need as quickly as possible. Our telecommunicators and first responders rely on clear and timely information, and these tools will make a real difference in their ability to respond effectively,”
—Jim Lake
Charles County Consolidated Emergency Communications Center Director
Who We Serve
Through the power of one platform, we enable call centers to collect and distribute the right information at the right time. Call centers who rely on live, ever-changing information. We assist direct emergency response teams and enterprise that rely on real time data and collaboration for critical decisions.
Our ecosystem of applications delivers all the right tools on one platform.
Disclaimer:
The ROI estimates provided by this tool are for informational and illustrative purposes only. Calculations are based on assumptions from public data, internal research, and customer testimonials. Actual results may vary significantly based on an ECC’s specific operations such as call volume, staffing model, technology configuration. These estimates do not guarantee savings, operational performance, or any outcomes. Use of this tool does not create any contractual obligation or representation by Carbyne, and Carbyne expressly disclaims any responsibility or liability arising out of use of this ROI tool. For further information about APEX, please consult a Carbyne representative.