AI-V Virtual Agent
Focus Where It Matters Most
With AI-V, Carbyne’s intelligent virtual agent, community calls are handled swiftly and seamlessly so your staff can dedicate their attention to where it’s needed most. The future of AI assisted call management is here.
Improve Call Routing
AI-V leverages advanced natural language processing and AI call-handling technology to manage administrative and non-emergency calls, intelligently routing interactions so your team can focus on critical, life-saving calls.
Optimize for Peak Performance
AI-V Virtual Agent manages call peaks by handling high volumes, helping reduce wait times and maintain service efficiency during critical surges.
Gain Your Community’s Trust
Provide a quick, consistent and reliable call experience for your citizens, providing them with self-service solutions while also allowing them to talk to humans when necessary.
Build Adaptive Call Centers
Carbyne’s AI-V Virtual Agent automates routine call handling, continuously learning to improve efficiency while reducing workload for your team.
Let AI-V Virtual Agent Help You:
Reduce the Load
Minimize redundant bystander calls during call surges so your team can focus on emergencies.
Maximize Your Team’s Impact
Free your staff to focus on emergencies while AI-V, Carbyne’s virtual agent, handles the routine admin calls.