Solutions
Bridge Desk
Common Operating Picture System Giving You 360-visibility for Enhanced Emergency Response
Bridge Desk can help your center:
What is Bridge Desk?
Zoomed in View for Enhanced Situational Awareness
Supervisors and dispatchers working on special events can geofence specific areas to have a zoomed in view of a map displaying live 9-1-1 data, weather conditions, and more – to enhance situational awareness and promote faster decision-making.
Communicate and Coordinate with Instant Notifications
Supervisors and dispatchers working on special events can send SMS, Email, or Phone notifications to other Bridge Desk users and contacts while zoomed into a specific event, enabling more effective coordination and communication.
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Simultaneously Monitor 9-1-1 Calls for Incident Management
Bridge Desk displays ongoing and recent 9-1-1 calls live on a map, helping dispatchers and supervisors better manage multiple incidents simultaneously and have full situational awareness.
Feature Comparison
| Feature | Bridge Desk ESSENTIALS | Bridge Desk PREMIUM |
| 9-1-1, 3-1-1, Admin Call Data | | |
| Geofenced Insights | | |
| Weather Data | | |
| Manual Notifications to Bridge Desk Users / Contacts | | |
| Asset Tracking (e.g. Police Cars) | | |
| 3rd Party Integrations (e.g. Traffic Cameras) | | |
| Advanced AI Alerting | | |
| Automatic Notifications to Bridge Desk Users / Contacts | |
“Bridge Desk has the potential to be a significant benefit for our 911 center, especially during special events. With Grant County’s population of over 100,000 residents and more than 500,000 visitors annually, it could provide a comprehensive view of all incoming calls and real-time data within a geo-fenced area, allowing us to respond more effectively and keep the public safe. Furthermore, integrating notification capabilities ensures that all relevant parties are promptly informed, improving communication and operational coordination during critical moments.”
D.T. Donaldson
Director of the Multi-Agency Communications Center (MACC911) in Grant County, WA
“With a team of 36,000 first responders and a fleet of 9,000 ground ambulances, air medical aircraft, and fire vehicles, GMR is responding to time-critical situations at all hours of the day. Having a real-time command and control system with asset tracking from different company, city or county deployment platforms is invaluable. We can see our response as critical incidents unfold and make informed decisions in real-time that will enhance our service delivery.”
Ted Van Horne
Chief Operating Officer, Global Medical Response
“With security threats and natural disasters ever more alarming, Carbyne Bridge Desk (CBD) has become an imperative for emergency response networks. CBD provides the state of the art, AI-enabled geographic information system platform that should comprise the core of all 911 and emergency response systems.”
General David Petraeus
US Army (Ret), Former Director of the CIA, Commander of the surge in Iraq