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Protecting Passengers, From Platforms to Cross-Country Lines

Carbyne equips Amtrak and urban transit systems with real-time video, location, and AI-assisted tools to manage incidents quickly, keep riders safe, and minimize
service disruptions.

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The Passenger Rail & Transit Challenge

Passenger rail and transit systems carry millions of people every day, making safety, reliability, and trust paramount. But operators face mounting challenges:

thousands of commuters
High Passenger Volumes: Emergencies in crowded stations or trains can escalate rapidly.
Complex Infrastructure: Tunnels, bridges, and multi-modal hubs create visibility and coordination challenges.
Service Disruptions: Incidents can halt service for thousands of commuters or travelers.
Public Expectations: Riders expect transparent, tech-enabled communication during emergencies.
Coordination Needs: Incidents often require immediate collaboration with local police, EMS, and transit security teams.

One Platform for Rider Safety
and Service Continuity

Carbyne delivers a cloud-native emergency response platform tailored to the fast-paced demands of passenger rail and transit systems.

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Unified Emergency Communications:
Connect voice, video, and chat with precise location in one interface.

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AI-Assisted Workflows:
Tools for transcription, translation, and triage enable staff to respond quickly and effectively under stress.

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Cross-Agency Collaboration:
Share live video and incident data instantly with local law enforcement and EMS.

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Resilience at Scale:
Cloud-native architecture with 99.999% inbound 911 call handling uptime supports schools and districts of all sizes.

Built for Passenger Rail & Transit Realities

providing medical help in ambulance

Onboard Emergencies: Provide train staff and responders with live video and location data to resolve medical or security incidents in motion.

coordinating response to accident

Station Incidents: Coordinate responses to accidents, crowd surges, or suspicious packages in busy transit hubs.

on road restoration of disruption

Service Disruptions: Maintain situational awareness across the system to reroute riders and restore service quickly.

multilingual transcription

Rider Communication: Enable multilingual transcription and translation so every passenger can be heard in emergencies.

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Trusted Across Passenger Transport and Public Safety

Carbyne processes over 250 million data points annually, supporting operations where speed and safety matter most.
Proven 99.999% inbound 911 call handling uptime for mission-critical environments.
Integrated with leading ecosystems like AT&T and Axon for extended operational value.
Supporting governments, enterprises, and critical infrastructure worldwide.
carbyne-trusted-across-transport safety
secure and scalable transit

Secure and Scalable for 
Transit Networks

Cloud-native architecture built on zero-trust principles.
Redundant, distributed infrastructure to reduce operational risk.
Continuous updates aligned with cybersecurity and aviation safety
best practices.

Every Second Matters.
Modernize Passenger Rail & Transit Safety with Carbyne.

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