Transportation
Travel Emergency Management
Leverage advanced technology such as AI-powered translation, live video, and location tracking to prioritize calls and enhance efficiency for quicker, more effective incident management.
Give your security and incident management teams the tools they need to prioritize and manage calls with unmatched efficiency, keeping the traffic flowing on your highway, railroad, or through your airport.
“This is a first. When you tell a customer that I am going to use this application to locate you, they are really surprised that this technology even exists!”
— Kenneth Young, Former GDOT TMC Operations Manager
We can help your operations:
Achieve 20% faster call handling
Accurately locate your callers 87% faster
Save up to 5 minutes per call in emergency response with Carbyne Translation
Exceed NENA call handling standards, with more than 99% of calls answered within 15 seconds.
APEX
The Complete Call Management Platform
APEX combines cloud-native efficiency, AI-powered tools like real-time translation and call triaging, and rich media integration into a single platform, empowering telecommunicators to handle calls with great precision, even during peak demand.
Universe
Instant NG911 for Any Call Handling System
Power up your call-handling system with Carbyne Universe, integrating advanced tools like real-time translation, video, location, and messaging to reduce response times and improve efficiency.
Hear why Georgia DOT Trusts Carbyne UNIVERSE
Bridge Desk
Your Common Operating Picture Platform
Unify and view all your assets on a single map, to manage multiple incidents with real-time data and alerts, coordinate stakeholders during special events with geofenced areas, gain situational awareness with multi-layered weather, traffic and event data, and live video for faster decision-making, coordination and communication.
AI-V Emergency Call Triage
Reduce the Call Load
Minimize redundant bystander calls during call surges so your team can focus on emergencies. Leveraging artificial intelligence technology, Carbyne’s AI-V Emergency Call Triage makes it possible for even a small team to handle a major crisis, while reducing the waiting time for callers.
Translation
Break Down Language Barriers
Instantly bridge language barriers with AI-powered translation, delivered directly to your headset or screen. Let your incident management team focus on the critical information, without worrying about misunderstandings.
AI-based Translation has reduced our customers’ non-English call times by an average of 5 minutes per call.
AI-V Admin Assist
Focus Your Team Where it Matters Most
AI-V Virtual Agent manages routine administrative calls, reducing workload and allowing your team to focus on critical emergencies.
Wallboards
Covering All Angles
Monitor multiple emergencies or focus on a single incident with feeds from multiple cameras, pinpoint caller locations, and audiovisual alerts—all displayed on one screen.