Sistema de gestión de datos de incidentes

Aplicaciones

Events History

Mantén un ojo pendiente del pasado y prepárate para el futuro

¿Porqué Events History?

Events History captura y almacena todas las llamadas entrantes y recientes en la plataforma incluyendo videos, imágenes, ubicación y traducción de la llamada. Por primera vez en la industria, recopila TODOS los documentos y componentes de datos de una llamada de emergencia en una sola Interfaz de Usuario, en una plataforma SaaS unificada. Aún más, es una fuente confiable, centralizada para propósitos de evidencia, cadena de custodia y más

Supervisión Flexible de Datos

Events History aprovecha la tecnología de almacenamiento elástico en la nube, así puedes estar seguro sabiendo que puedes utilizar, tanto espacio como lo necesites todo el tiempo que lo necesites

Históricos de Mapas de Calor

Visualización de Zonas Calientes

Obtén una vista más clara de eventos actuales y recientes en una vista de tabla o directamente en una mapa para una referencia gráfica. La información recopilada es automáticamente traducida y directamente a mapas de zonas calientes. Estos mapas pueden filtrarse por categorías para obtener un vistazo en operaciones

Exportación de Datos Enriquecidos

Comparte reportes de eventos individuales con partes interesadas para investigaciones internas o externas. Los reportes exportados pueden tener cierta información limitada para compartir selectivamente

Exportación de datos

Buscar y Filtrar

Búsqueda y Filtro

Trae capacidades actuales de búsqueda a la supervisión de emergencias. Events History incluye una opción de búsqueda avanzada para que los Centros de Atención de Llamadas de Emergencia puedan filtrar por fechas, perfiles, palabras clave, tipo de comunicación (video o chat)

Vista Avanzada

Con Events History los tomadores de decisiones pueden entender y analizar las tendencias de un area geográfica nacional, estatal, municipal o citadina. Además, ver datos de una manera personalizada, simple y fácil de analizar para cubrir tus necesidades

Eventos en vista de mapa

Step 01

Does your PSAP use advanced location and video capabilities to enhance situational awareness as part of the 911 call handling flow?

Yes

I'm not sure

Step 02

Do you feel your PSAP is understaffed? Is recruiting a challenge?

Yes

I'm not sure

Step 03

Do you think that with better technology you could resolve more incidents remotely (i.e., without dispatching)?

Yes

I'm not sure

Step 04

Do your call takers have the ability to share video and location data directly with officers on the field (directly from their Call Handling Platform)?

Yes

I'm not sure

Step 05

How often do you coordinate on-site visits related to maintenance or server upgrades with your call handling provider?

Quarterly

Annually

I'm not sure

Step 06

How many open records requests (requests to share data with external agencies such as jails, courts, etc.) do you receive on a monthly basis?

Less than 50

Between 51-100

Between 101-300

More than 300

I'm not sure

Before we share your results, what is your email?

Your Score

Does your PSAP use advanced location and video capabilities to enhance situational awareness as part of the 911 call handling flow?

Customers that use our solutions have seen a reduction in the time to locate a caller by up to 80%. Our suite of capabilities allows call takers to respond to emergencies more efficiently.

Great news!

Do you feel your PSAP is understaffed? Is recruiting a challenge?

Replacing a call taker is estimated to cost $39K between lost productivity and hiring costs. Staffing shortages and burnout are a serious problem in PSAPs. To combat this, implementing world-class technology is proven to attract talent. Millennials, who will make up 75% of the workforce by 2025, and Gen Z who are entering the workforce have spent most of their lives in the presence of fast, easy internet access, and constant connectivity. They expect the same at work. Our simple interface also shortens the learning curve and leaves employees feeling empowered and job-ready.

Way to go!

Do you think that with better technology you could resolve more incidents remotely (i.e., without dispatching)?

We found that a lack of visibility into incidents can result in over and under assigning of resources, sometimes costing tens of thousands of dollars each day. With Universe and APEX you can use more accurate data such as dynamic location, live video, and more, to make better decisions about which resources are needed and get them on the scene faster.

Do your call takers have the ability to share video and location data directly with officers on the field (directly from their Call Handling Platform)?

Our Responder Connect Solution enables first responders to gain full awareness of an emergency even before they arrive on the scene, via live video, dynamic location, and more. RC works without requiring an app download and can be opened on any devices, enhancing the safety of first responders.

Way to go!

How often do you coordinate on-site visits related to maintenance or server upgrades with your call handling provider?

Cloud-native technology reduces the implementation time, cost of delivery, and unnecessary on-site maintenance visits that legacy solutions require. Carbyne solutions cut legacy deployment times by 75%.

How many open records requests (requests to share data with external agencies such as jails, courts, etc.) do you receive on a monthly basis?

Our Events History platform allows you to generate incident reports with one click of a button and can be shared with jails, courts, and other stakeholders. With Events History, the time spent handling record requests is cut by 50%.

Results

Does your PSAP use advanced location and video capabilities to enhance situational awareness as part of the 911 call handling flow?

Customers that use our solutions have seen a reduction in the time to locate a caller by up to 80%. Our suite of capabilities allows call takers to respond to emergencies more efficiently.

Great news!

Do you feel your PSAP is understaffed? Is recruiting a challenge?

Way to go!

Do you think that with better technology you could resolve more incidents remotely (i.e., without dispatching)?

Do your call takers have the ability to share video and location data directly with officers on the field (directly from their Call Handling Platform)?

Way to go!

How often do you coordinate on-site visits related to maintenance or server upgrades with your call handling provider?

How many open records requests (requests to share data with external agencies such as jails, courts, etc.) do you receive on a monthly basis?

Aplicaciones

Events History

Mantén un ojo pendiente del pasado y prepárate para el futuro

¿Porqué Events History?

Supervisión Flexible de Datos

Visualización de Zonas Calientes

Aprovecha la Innovación en Cada Punto de Comunicación

Exportación de Datos Enriquecidos

Búsqueda y Filtro

Vista Avanzada

Your Score

Results