As a former 9-1-1 professional who spent years in leadership roles, I know firsthand the unique challenges that Public Safety Answering Points (PSAPs) face every day. Balancing technology, people, and the urgent needs of our communities can be overwhelming. That’s why I’m excited to share an upcoming opportunity that promises to transform the way we approach emergency response: the PSAP Innovation Summit. This event is the culmination of four industry leaders – Carbyne, AT&T, AWS, and Tyler Technologies–  coming together to provide the industry with important educational materials.

Here’s why you and your IT leadership team should make it a priority to attend one of these summits happening across the country.

1. Stay Ahead of the Technology Curve

Innovation in emergency response technology is advancing rapidly, and staying current is no longer optional—it’s essential. At our summits, you’ll get hands-on access to the latest advancements in AI-powered call triage, cloud-native solutions, and real-time data integration. These technologies are designed to streamline operations and improve response times, helping your center provide the highest level of service. By attending, you’ll gain a firsthand look at tools that could be game-changers for your PSAP.

2. Learn from Industry Experts and Innovators

The summits will feature thought leaders and experts who are not just talking about the future of emergency response—they’re creating it. You’ll hear from those who’ve successfully implemented these technologies in their centers, sharing both their successes and the lessons learned along the way. It’s a unique opportunity to learn from peers and industry leaders who understand your challenges and have real-world solutions.

3. Network with Your Peers

One of the most valuable aspects of attending the PSAP Innovation Summit is the chance to connect with other 9-1-1 professionals and IT leaders from across the country. This isn’t just another conference; it’s a collaborative environment where you can share your experiences, ask questions, and build relationships with others who are facing similar challenges. Whether you’re looking to share best practices or simply broaden your professional network, this summit provides the perfect platform.

4. Tailored Content for Leadership and IT Teams

The summit’s agenda is designed specifically for PSAP directors and their IT counterparts, ensuring that the content is relevant, practical, and actionable. We know that implementing new technologies requires buy-in and collaboration between leadership and technical teams. Our sessions are crafted to address both perspectives, helping bridge the gap between operational needs and IT capabilities.

5. A Vision for the Future of 9-1-1

Attending the PSAP Innovation Summit isn’t just about the here and now—it’s about preparing for what’s next. The future of emergency response is rapidly evolving, with new challenges and opportunities on the horizon. Our goal is to equip you with the knowledge and tools to navigate this landscape confidently. You’ll leave the summit not only inspired but also with a clear vision and actionable steps for your center’s future.

Ready to Innovate? The first of many PSAP Innovation Summits kicks off on October 16th in Arlington, VA. This is your chance to be at the forefront of emergency response transformation. Don’t miss out—register now to secure your spot and be part of this groundbreaking event. Click here to register and start your journey toward a more innovative future in 9-1-1.