Why Cyber Resilience Is Now the Most Critical Mandate in Public Safety
Public safety agencies are caught in a crisis of trust. Communities rely on 911 and emergency operations centers during their most vulnerable moments, but the technology behind these centers is under siege. Across the U.S., cyberattacks against local governments and public safety agencies now strike at a pace of nearly one every three days. Aging, on-premise systems—built for a different era—have become fragile targets for ransomware, data breaches, and insider threats.
For emergency leaders, the fear is constant: a single malicious click could turn their nerve center into the epicenter of a disaster. The gap between their critical mission and their vulnerable infrastructure is widening—and every day it goes unaddressed, the risk grows.
Carbyne: A 2025 NCSAM Champion
Carbyne is proud to be a 2025 National Cybersecurity Awareness Month (NCSAM) Champion. This designation reflects our commitment to advancing cybersecurity awareness and resilience in public safety. As a Champion, we stand alongside national leaders in promoting secure-by-design technology and building collective resilience across communities.
The New Mandate: Resilience, Not Just Compliance
Traditional vendors have taught agencies to measure cybersecurity by compliance checklists. But as the headlines remind us, compliance doesn’t equal resilience. A 911 center can pass an audit on Monday and be paralyzed by ransomware on Tuesday.
Carbyne takes a different approach. Our cloud-native platform is architected for resilience, not just compliance, so agencies can trust their technology with the same confidence they place in their people.
- Always On: An active-active, multi-region architecture that automatically reroutes traffic during outages or cyber incidents—no scrambling.
- Zero Trust Security: Users and devices are continuously verified. Insider risks and phishing attempts are neutralized before they escalate.
- End-to-End Encryption: TLS 1.2+ for data in transit and AES-256 for data at rest, protecting sensitive citizen and operational data from exposure.
This is resilience by design, not resilience by luck.
Trust Through Transparency
Public safety leaders don’t just need a secure platform, they need defensible proof that they’ve taken prudent steps to safeguard their operations. That’s why Carbyne publishes a comprehensive, continuously updated portfolio of third-party certifications, including SOC 2 Type II, ISO 27001, HIPAA, and GDPR.
Procurement officers and CIOs gain vendor assurances and verifiable evidence they can defend in front of city councils and boards.
Modern Defense for Modern Threats
The “castle-and-moat” defenses of legacy systems are obsolete. Today’s threats are perimeter-less: phishing campaigns, credential theft, and insider misuse. Carbyne’s Zero Trust architecture is built for this reality. By assuming no user or device is safe until verified, Carbyne closes the gaps that attackers exploit and reduces risk across the board.
A Practical Path to Modernization
Here’s the reality: most agencies can’t afford a disruptive rip-and-replace of their communications backbone. That’s why Carbyne is built for incremental modernization. Our modular platform—spanning APEX for call handling, Universe for NG911 data, and Bridge Desk for coordination—lets agencies strengthen security one step at a time without introducing new operational risks.
Why It Matters
- Directors of Emergency Communications can sleep at night knowing they’ve eliminated single points of failure.
- PSAP Technology Leaders gain an architecture that reduces manual work while closing legacy security gaps.
- Procurement Officers can cut through red tape with verifiable certifications and defensible due diligence.
- Emergency Planners finally get continuity they can quantify—not just on paper, but in practice.
The Carbyne Platform: Secure, Resilient, Trusted
Public safety agencies can’t control when the next cyberattack will come. But they can control how prepared they are when it does. Carbyne replaces uncertainty with confidence: a platform designed to be secure, resilient in crisis, and trusted when it matters most. Because in public safety, the integrity of your technology is as critical as the courage of your people.
Ready to learn more?
Visit carbyne.com/cybersecurity to learn more or to schedule a demo.