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Universe

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Modernize your center with Patented Video, Automatic Zero Click Location, Silent Instant Messaging, and a whole lot more – coexisting over the top of your call handling system.

Why Universe?

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Get eyes on the scene with patented live caller video.

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Improve responder safety and efficiency with Responder Connect.

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Visualize multiple emergencies simultaneously with Video Board.

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Stop clicking around during emergencies with Zero Click Location.

silent messaging icon

Text with your caller without requiring Text-to-911 infrastructure – with silent messaging.

Increase in Video-to-911 Usage Achieved

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X

Caller Location Volume Increase

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%

Annual Geolocations

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M

Annual Lives Saved by 1 Min Response Time Improvement

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K

Installation in as little as 1 day

Carbyne Universe is a cloud-native platform that supports remote deployment, so you can be up and running with the benefits of NG911 including patented live caller video, Zero Click caller location, silent instant messaging, and much more overnight – depending on your needs.

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