Carbyne Connect

Products

Carbyne Connect

Emergency Notifications When they Matter Most

What is Carbyne Connect

Carbyne Connect featuring Smart API provides peace of mind and enables effective local emergency response as follows:

Notifies the security (or other) personnel from your organization when a covered individual makes an emergency call.
If configured, the caller’s pinpoint location and medical information are also shared during the emergency call.
Select information chosen by your organization (e.g. driver’s license plate number for rideshare services, employee medical information, and more) can be shared with authorities to facilitate emergency response.

Work Flow Example

Service Coverage

Carbyne Connect featuring Smart API is currently available in Latin America and major U.S. cities

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Notify Security Personnel

When a covered individual experiences an emergency either while traveling or on your premises, Carbyne Connect notifies your security or other designated personnel so they can deliver the fastest possible response, thus improving safety.

Medical and Additional
Information

Carbyne Connect featuring Smart API instantly informs authorities of the caller’s medical information, as well as additional data supplied by your organization, helping to take the guesswork out of emergency response.

Easy to Deploy

Carbyne Connect is a secure cloud-native solution, making its one-time setup effortless. Add our standard form to your website, and signup is as easy as 1-2-3: Signup online, Enter Emergency Contacts, and Approve Sharing Permissions – that’s it! Best of all, there is no dedicated smartphone app download required.

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“Bosch Service Solutions is committed to providing digitalized mobility services that enhance safety, security and convenience in and outside of vehicles. This partnership with Carbyne will allow us to offer an integrated eCall solution that ensures our customers receive the best possible emergency response experience.”

Stefan Gross

Head of Mobility Services, Bosch Service Solutions

Trusted by

Step 01

Does your PSAP use advanced location and video capabilities to enhance situational awareness as part of the 911 call handling flow?

Yes

I'm not sure

Step 02

Do you feel your PSAP is understaffed? Is recruiting a challenge?

Yes

I'm not sure

Step 03

Do you think that with better technology you could resolve more incidents remotely (i.e., without dispatching)?

Yes

I'm not sure

Step 04

Do your call takers have the ability to share video and location data directly with officers on the field (directly from their Call Handling Platform)?

Yes

I'm not sure

Step 05

How often do you coordinate on-site visits related to maintenance or server upgrades with your call handling provider?

Quarterly

Annually

I'm not sure

Step 06

How many open records requests (requests to share data with external agencies such as jails, courts, etc.) do you receive on a monthly basis?

Less than 50

Between 51-100

Between 101-300

More than 300

I'm not sure

Your Score

Does your PSAP use advanced location and video capabilities to enhance situational awareness as part of the 911 call handling flow?

Customers that use our solutions have seen a reduction in the time to locate a caller by up to 80%. Our suite of capabilities allows call takers to respond to emergencies more efficiently.

Great news!

Do you feel your PSAP is understaffed? Is recruiting a challenge?

Replacing a call taker is estimated to cost $39K between lost productivity and hiring costs. Staffing shortages and burnout are a serious problem in PSAPs. To combat this, implementing world-class technology is proven to attract talent. Millennials, who will make up 75% of the workforce by 2025, and Gen Z who are entering the workforce have spent most of their lives in the presence of fast, easy internet access, and constant connectivity. They expect the same at work. Our simple interface also shortens the learning curve and leaves employees feeling empowered and job-ready.

Way to go!

Do you think that with better technology you could resolve more incidents remotely (i.e., without dispatching)?

We found that a lack of visibility into incidents can result in over and under assigning of resources, sometimes costing tens of thousands of dollars each day. With Universe and APEX you can use more accurate data such as dynamic location, live video, and more, to make better decisions about which resources are needed and get them on the scene faster.

Do your call takers have the ability to share video and location data directly with officers on the field (directly from their Call Handling Platform)?

Our Responder Connect Solution enables first responders to gain full awareness of an emergency even before they arrive on the scene, via live video, dynamic location, and more. RC works without requiring an app download and can be opened on any devices, enhancing the safety of first responders.

Way to go!

How often do you coordinate on-site visits related to maintenance or server upgrades with your call handling provider?

Cloud-native technology reduces the implementation time, cost of delivery, and unnecessary on-site maintenance visits that legacy solutions require. Carbyne solutions cut legacy deployment times by 75%.

How many open records requests (requests to share data with external agencies such as jails, courts, etc.) do you receive on a monthly basis?

Our Events History platform allows you to generate incident reports with one click of a button and can be shared with jails, courts, and other stakeholders. With Events History, the time spent handling record requests is cut by 50%.

Results

Does your PSAP use advanced location and video capabilities to enhance situational awareness as part of the 911 call handling flow?

Customers that use our solutions have seen a reduction in the time to locate a caller by up to 80%. Our suite of capabilities allows call takers to respond to emergencies more efficiently.

Great news!

Do you feel your PSAP is understaffed? Is recruiting a challenge?

Way to go!

Do you think that with better technology you could resolve more incidents remotely (i.e., without dispatching)?

Do your call takers have the ability to share video and location data directly with officers on the field (directly from their Call Handling Platform)?

Way to go!

How often do you coordinate on-site visits related to maintenance or server upgrades with your call handling provider?

How many open records requests (requests to share data with external agencies such as jails, courts, etc.) do you receive on a monthly basis?

Products

Carbyne Connect

Emergency Notifications When they Matter Most

What is Carbyne Connect

Work Flow Example

Service Coverage

Notify Security Personnel

Medical and Additional Information

Easy to Deploy

Cover your people today!

Trusted by

Your Score

Results

Medical and Additional
Information