Enabling the New
Emergency Responders
What is 9-8-8?
9-8-8 is a Suicide and Crisis Lifeline where support is available for anyone experiencing a mental health crisis.
The goals for the Lifeline are to:
- Provide immediate, confidential counseling to someone in distress;
- De-escalate suicidal or distressed thoughts; and
Connect people with local resources, when appropriate.
Who Answers 9-8-8 Calls?
Over 200+ crisis centers across the US. The 9-8-8 Lifeline provides 24/7, confidential support to people in suicidal crisis or mental health-related distress
How Carbyne helps
Spend Time Helping
Your Caller,
Not Locating Them
When a person experiencing a mental health crisis calls your center, it is often one of their last alternatives. Carbyne on-demand pinpoint caller location technology shows you exactly where your caller is, within seconds, even when they call 9-8-8.
Reach out to discover how Carbyne can help your organization and request a demo.
Contact Us
Speak to one of our Advisors.
Engage in Immersive
Conversations Using
Multimedia
Have deeper conversations with your caller about themselves, their surroundings, their loved one, their pet, or whatever else may be causing them to call your mental health hotline. Carbyne technology offers live caller video, still image upload, as well as silent instant messaging so you can converse with your caller in the manner of their choosing.
Rise Up to
the Challenge
When call volume tests your capacity, you don’t have time to extend your contract for additional infrastructure. Carbyne cloud-native technology lets you rise up to the challenge by seamlessly increasing your capacity to match your demand, with laptops for remote work so you can pull in additional staff and rise up to the challenge.
Our Blogs
9-8-8 Ushers in a New Dawn for Emergency Response
While many of us realize the toll suicide and mental health take on our communities, the numbers are truly eye-opening.
Learn More9-8-8 and the New First Responder
Imagine the following scene in your mind’s eye. A concerned citizen dials 911 for a man walking down the sidewalk talking to himself, he seems angry and aggressive to the caller.
Learn More
